Shipping
Shipping Policy
SHIPPING RATES AUSTRALIA
All Australian orders are shipped via Australia Post's standard parcel service:
- Shipping Fee: AUD $10 for orders under AUD $150
- Free Shipping: For orders over AUD $150
- Delivery Time: 2-5 business days, depending on location
Need your jewels sooner? Express shipping is available at checkout for AUD $15.
SHIPPING RATES REST OF THE WORLD
All international orders are shipped via DHL Express (Tracking and Signature)
AUD $35
2-6 business days (depending on location)
INTERNATIONAL DUTIES AND TAXES
International customers (outside Australia) are responsible to pay any applicable inbound duties, taxes and any other fees outlined by local Customs authority.
All International packages are shipped DDU (Duties & Taxes unpaid), meaning these fees are not included in the price of goods purchased from our website. It is your responsibility to pay these fees in order to receive your parcel. We are unable to advise the amounts of what these fees may be, if applicable at all. We recommend contacting your country's custom office for estimated charges & rates on packages coming from Australia.
PROCESSING TIMES
All orders are shipped within 1-2 business days. During launches and promotions, delays may occur.